VoIP Web News
VoIP Spam Is Called SPIT
As if an inbox jam-packed with email ads for organ-enlargement and weight-loss products was not bad enough, now VoIP users can look forward to becoming a brand-new target. Slowly but surely, spammers ... Read more…
Siemens Moves to Become Unified Communications Software Vendor
Siemens AG is making a major effort to become a software-based — rather than a hardware-based — enterprise-communications vendor. It just introduced OpenScape Unified Communications Server... Read more…
PBX Hell: 50-Plus Hacks and Tips to Get to a Real Person at Any Corporation in 10 Seconds or Less
We've all been there. It's infuriating to sit on hold for 20 minutes, only to be connected to a service agent who has only a cursory grasp of the English language and even less knowledge about... Read more…
For the Record: VoIP Call Recording
The right VoIP solution can save a call center a lot of money in toll charges, and it can increase efficiency. But those savings can be easily offset if a company fails to keep the proper tabs on its ... Read more…
Google Cable Deal Undermines Trans-Pacific Data-Transmission Prices
Google's new undersea-cable deal still doesn't mean that it is trying to become a phone company. Instead, the search giant is just doing a world-class job of cutting its telecom bills. The dea... Read more…